Ilkka Kautto, Directing Chief Specialist in Strategic Development and Head of Development Framework & IT Education at the City of Helsinki, presents a captivating case study on the transformative role of procurement in strategic portfolio management within public services. Traditionally managed based on principles established centuries ago, public services now face the imperative of adapting to digitalization to meet the evolving needs and expectations of today’s citizens.

• Why (IT) procurement and sourcing is a pivotal part of public service management?
• How it can be addressed within a total strategic portfolio?
• Why it is one of the key prerequisites for the digitalizing public services?
• What the future of public services can look like, once the prerequisites are in place?